24-hour room service, subject to additional charge (except Royal Level rooms)
Accommodations
Staying in one of the 700 rooms at the Occidental at Xcaret Destination Resort hotel means feeling part of a spectacular, eco-friendly setting in the middle of nature. Lush landscapes shine into the rooms through large windows and the Mexican-inspired decorations offer you a warm welcome and ensure all members of your family will have a comfortable stay.
Featured Services: Air-conditioning and ceiling fan, minibar, complimentary mineral water, flat screen satellite TV, Wi-Fi (subject to charge), cribs and extra beds available (on request), telephone, coffee machine, alarm clock, safe, iron, ironing board babysitting service (on request), laundry service and dry cleaning service (charges apply).
Check-in from 3 pm | Check-out until noon.
Deluxe
Balcony with garden and pool view
Surrounded by beautiful gardens, these 344 ft² rooms have an ideal layout so that you can share this space with your family or friends. They feature 2 queen beds or 1 king bed, and all rooms have a balcony or terrace.
For guests looking for something bigger, our spacious 506 ft² Junior Suites are the best choice. Distributed around a living room that is separated from the master bedroom, these rooms have 2 queen beds or 1 king bed and a full bathroom. They have a balcony or terrace from where you can contemplate the exotic landscape.
Let yourself be pampered by the Concierge. Guests staying in this 344 ft² room will benefit from special amenities. This room comes with an exclusive concierge service to help customers create a memorable vacation. In addition to the guests’ welcome, it includes a platter of fruit and a bottle of house wine on your arrival. The Grand Concierge Deluxe also includes VIP personal care items, bathrobes, and slippers.
Improve your vacation by adding a romantic touch with our Grand Romance room. A bottle of wine and strawberries covered in chocolate on your arrival, a continental breakfast served in your room, a romantic dinner on the terrace of the beach club, VIP personal care items, bathrobes, and slippers. Guests staying in this 344 ft² room can enjoy special services and romantic details to make their stay simply unforgettable.
The 431 ft² Royal Level Luxury rooms stand out for being just a few feet away from the ocean and because of their exclusive Royal Level status. Spacious and elegantly decorated, all rooms have a balcony or terrace with views of the resort’s tropical gardens.
Royal Level Junior Suite rooms are located close to the ocean. With 969 ft² of space, these comfortable, spacious rooms are divided into a living room and a master bedroom with a private balcony.
The 1,270 ft² Royal Level Master Suite is undoubtedly the largest, most exclusive room at the hotel. It features a living room, a dining room, 2 spacious bedrooms, 2 bathrooms, a dressing room and a balcony or terrace. The rooms have 2 double beds or 1 king size bed.